We offer a wide range of support services to adults and children with learning disabilities and autism

WHY CHOOSE JUBILEE HOUSE CARE TRUST?

At Jubilee House Care Trust, we have been supporting adults and children with learning disabilities and autism for nearly 50 years. As a charity based in Welwyn Garden City, we provide tailored services from Short Respite breaks for adults and children, to Supported Living and residential care, that empower the people we support to live their lives their way.

Across Hertfordshire and beyond, we take a person-centered approach, ensuring every individual’s needs, preferences, and aspirations are at the heart of everything we do. Our skilled and compassionate team works closely with families and communities to help people build resilience, confidence, and independence.

We are more than a care provider; we are a community. Every day, we strive to make a real difference in the lives of the individuals we support and their families, celebrating achievements, fostering potential, and creating opportunities to thrive.

Jubilee House Care Trust Company Day 2024

SAFE AND WELCOMING HOMES

We are devoted to providing the highest standard of support and care for the individuals and families we serve.

Individualised Care – personalised support for every adult and child
Professional Engagement – working together with families and experts
Safe and Welcoming Homes – comfortable, secure environments to thrive
Building Resilience – empowering independence and confidence
Skilled and Dedicated Teams – qualified professionals delivering quality care

OUR VALUES

OPEN AND HONEST

At Jubilee House, we believe that openness and honesty form the foundation of meaningful working relationships, helping us to provide the best care. Whether it’s in our communication with individuals we are supporting, their families, or our colleagues, we prioritise these values. This means sharing information openly, addressing concerns directly, and creating a culture where everyone feels heard and valued. By fostering honest interactions, we build trust, understanding, and lasting connections. For us, being open and honest isn’t just a value; it’s a commitment to ensuring that we develop the support we provide and the team who deliver our services.

SUPPORTIVE AND CARING

Support and care are at the heart of everything we do at Jubilee House. We go above and beyond to ensure the individuals we support feel valued and inspired to live a full life, delivering compassionate care that meets their physical, emotional, and social needs. From creating warm, welcoming spaces to offering a helping hand when it’s needed most, our team is dedicated to enriching the lives of those we support. We believe that caring isn’t just about actions; it’s about cultivating a nurturing environment where everyone feels respected and empowered to thrive.

TRUSTING AND TRANSPARENT

Trust and transparency are central to the way we operate at Jubilee House and build on the openness and honesty we ask of all team members. We understand that trust is earned through consistent, genuine actions, and we strive to build it with every interaction. By being clear, honest, and open, we ensure that the young people and adults, and their families, always feel informed and included in long term choices. Transparency strengthens our relationships and reassures everyone that their needs are our top priority. At Jubilee House, we foster an environment of reliability, ensuring that the trust placed in us is always well-deserved.

CONTINOUS IMPROVEMENT

We are driven by a passion for excellence and a commitment to continuous improvement. We constantly seek opportunities to enhance the quality of support and service we provide, learning from feedback, embracing innovation, and adapting to new challenges. Our mission is to ensure that we are always evolving to meet the ever-changing needs of those we support and their families. Improvement isn’t just a goal; it’s an ongoing journey that reflects our dedication to providing the best possible experiences for everyone in our homes.

OUR SERVICES

OUR AMBITIONS